Can I create an audience (group) for text (SMS) messaging (using a hashtag or keyword)?

TextIn creates many types of customer segments (audience, group) by default. However, you can also create your own segment. Here is how it works.

Step 1:

• Create a Text Hashtag campaign
• Provide your hashtag
• Write a short text message to send a text (SMS) message to acknowledge the use of the hashtag
• Save and Activate the campaign

Step 2:

• Publish your hashtag with your business SMS# on social media, website, print, etc. (e.g. "Text #yourhashtag to <your business sms#>")
• As your audience starts sending the hashtag, TextIn builds the segment associated with your hashtag. TextIn acknowledges each incoming message with your short text message automatically. 

Tutorial

See also:

• Where can I find my SMS number?
• Send text message to all your customers who have opted in
• How can I send text (SMS) message to a group of customers only?